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Ferenc Varga

GLOBEUX Pty Ltd

Fractional Technology & Service Management Executive | ITIL 4 Master | itSMF QLD Chair

L4 · Collective Fellow
Founding PartnerMindhive Collective FellowBrisbane, AustraliaPartner since May 2026

I help organisations bring control, clarity and confidence to complex technology environments. As a Fractional Technology & Service Management Executive, I specialise in stabilising and optimising multi-supplier, enterprise-scale platforms—ensuring they are governed, reliable, and aligned to business outcomes. With a background spanning mining, government, healthcare and telecommunications, I bring executive-level leadership across: • Technology governance, risk & assurance • ITSM / ESM transformation and operational maturity • ServiceNow platform ownership and optimisation • SIAM and multi-vendor ecosystem leadership • Digital operations, resilience and service performance I have led large-scale transformations delivering measurable outcomes, including significant uplift in operational performance, cost reduction, and service reliability across complex environments. As an ITIL 4 Master and active industry leader, I work closely with executives and boards to: • Validate and strengthen technology operating models • Improve service quality, data integrity and reporting confidence • Establish sustainable governance and delivery structures • Align technology capability with organisational strategy Current Engagement Model: I am available for: • Fractional / part-time executive roles (2–6 days per month) • Advisory and short-term transformation engagements • Governance, assurance and operating model reviews

Specialties

Service Management
ServiceNow
AI governance

Certifications

AI-Certified Collective Fellow

Earned June 2026

AI-Certified Affiliate Foundation

Earned June 2026

AI-Certified Practitioner

Earned June 2026

AI-Certified Architect

Earned June 2026

AI-Certified Network Partner

Earned June 2026